WisconsinSportsFanSupply.com Returns & Exchanges

• Please contact us at support@wisconsinsportsfansupply.com or using our Contact Us Form.  You may also call at 262.443.9008 so we can work with you to accommodate your request.
  

• VERY IMPORTANT-We will provide you a Return Authorization number, which MUST be obtained before returning merchandise.  We will provide you with the proper return mailing address upon contacting us.  

• Returns must include a receipt with the return authorization number and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days. Shipping charges are not included in the refunded price.

• Return merchandise using our easy and convenient return process, and order your new merchandise at the same time by calling or emailing our Customer Service center. We will bill your credit card for the new merchandise and refund your credit card for the returned merchandise as soon as we receive it.  All exchanges will be processed as standard shipping at the current cost posted on our Web site.  To request an alternate shipping method, please email our Customer Service center.
  

• If you are not satisfied with your Wisconsin Sports Fan Supply.com will gladly accepts returns of unworn, unwashed, and new condition merchandise within 30 days of receiving the items.  We will be unable to accept returns on items washed, used, worn or missing tags

• Returns must include a receipt with the return authorization number, original order number and the items must be in original condition, including tags and labels.

• We will credit you your card back for the product cost minus shipping and handling charges within 10 businesses after we have received your return.

• All products must be returned in their original packaging (this includes all tags)

• Products damaged in transit-it is Wisconsin Sports Fan Supply.com policy to ensure all items shipped from our facility (or our suppliers) are packed according to best business practices and leave our facility (or our suppliers) in good condition, free of any damage other than unknown manufactures defects.  Once a package leaves our facility, the shipping carrier assumes responsibility for delivering the package free of damage.  If an item is damaged in transit, Wisconsin Sports Fan Supply.com will work with you to file a claim with the appropriate carrier.  Once the claim has been resolved, Wisconsin Sports Fan Supply.com will provide a substitute product of equal value.  If the item is urgently needed, the customer also has the choice to purchase an additional time.  Once the claim is resolved the customer will be refunded the amount of the purchase.  Contact us immediately if your order arrives damaged or defective.

• Wisconsin Sports Fan Supply.com is not responsible for return items lost in transit by the deliver process.

• We are unable to reimburse for postage unless the product is defective or we made an error filling your order.